Welcome to KVJ! These Terms of Service ("Terms") govern your use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms. Please read them carefully before proceeding.
1. General Terms
These terms outline the general provisions for using the KVJ Online Store. By placing an order or using our Services, you agree to provide accurate information and comply with all applicable laws and regulations. We reserve the right to amend these terms at any time and recommend reviewing them regularly to stay informed.
2. Eligibility
You must be at least 18 years old or have the consent of a parent or guardian to use our Services. By using our website, you confirm that you meet these requirements.
3. Orders and Payment
3.1 Order Acceptance
All orders placed on our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason.
3.2 Payment
We accept various payment methods, including credit/debit cards, PayPal, and other methods specified on our website. Payment must be made in full before your order is processed.
3.3 Pricing
Prices are displayed in euros and include VAT where applicable. Shipping costs and additional fees will be displayed at checkout.
4. Shipping and Delivery
4.1 Shipping
We offer international shipping to selected countries. Delivery times and costs vary based on location and shipping method.
4.2 Delivery Issues
If your package is lost or damaged during transit, please contact us immediately at hello.kvj@gmail.com.
5. Returns and Refunds
5.1 Return Policy
You have the right to return products within 14 days of receiving your order. Items must be unused, in their original packaging, and with all tags attached.
5.2 Refunds
Refunds will be processed within 14 days after we receive the returned item. Shipping costs are non-refundable unless the return is due to our error.
6. Privacy
Your personal data is handled in accordance with our Privacy Policy. We comply with the General Data Protection Regulation (GDPR) to ensure your data is processed securely and lawfully.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is the property of KVJ or its licensors. Unauthorized use of this content is prohibited.
8. Limitation of Liability
KVJ is not responsible for any indirect, incidental, or consequential damages arising from your use of our Services. Our liability is limited to the maximum extent permitted by law.
10. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of our Services constitutes acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
KVJ Customer Support
Email: hello.kvj@gmail.com
Thank you for choosing KVJ. We look forward to serving you!